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Adonggems.com - Discover the Secret, Gemstones and Jewelry Supplies at A Dong Gems, Your Online Source For Finding Precious Stones, Jewelry and More!

   
 
 
 
 
FAQs
 
Do you have a standard procedure for the way you describe gem color?
We describe gem color according to the intensity of the color when viewed under the natural light. The adjectives; Vivid, Top, Best and Rich are used for describing gemstones with high color intensity; Medium and Nice are used for gemstones with intermediate color intensity; while Fine, Bright and Light are used for describing low color intensity.
Orther Faqs
  How can I be sure you will not share my information with anybody else?
  I'm new to gemstones, do you have a buyer's guide I could follow?
  Do you accept direct credit card payment?
  How can I find what ring size fits me?
  Do you have a standard procedure for the way you describe gem clarity?
  How do I combine items into one order to save on shipping charges?
  Why was I charged customs fees on my order?
  Are your gems real or synthetic?
  What currency do you use for pricing?
  How do I use PayPal to pay for my order?
  How do I return items for a refund?
  How do I make payment for my order?
  Can I combine items purchased through your website and auction items into one order?
  How do you ship merchandise? Is my shipment insured?
  Why did you charge me a return fee?
  What do your product get estimated according to quality standard?
  Where is my refund?
 
 
 
 

 
 
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Online Support

Hotline: +84.903 420238

 
 
 

How can I be sure you will not share my information with anybody else?

I'm new to gemstones, do you have a buyer's guide I could follow?

Do you accept direct credit card payment?

How can I find what ring size fits me?

Do you have a standard procedure for the way you describe gem clarity?