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Adonggems.com - Discover the Secret, Gemstones and Jewelry Supplies at A Dong Gems, Your Online Source For Finding Precious Stones, Jewelry and More!

   
 
 
 
 
FAQs
 
How can I be sure you will not share my information with anybody else?

Adonggems Global Marketing Limited is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to have our privacy practices reviewed for compliance by TRUSTe.

Orther Faqs
  I'm new to gemstones, do you have a buyer's guide I could follow?
  Do you accept direct credit card payment?
  How can I find what ring size fits me?
  Do you have a standard procedure for the way you describe gem clarity?
  How do I combine items into one order to save on shipping charges?
  Why was I charged customs fees on my order?
  Are your gems real or synthetic?
  What currency do you use for pricing?
  Do you have a standard procedure for the way you describe gem color?
  How do I use PayPal to pay for my order?
  How do I return items for a refund?
  How do I make payment for my order?
  Can I combine items purchased through your website and auction items into one order?
  How do you ship merchandise? Is my shipment insured?
  Why did you charge me a return fee?
  What do your product get estimated according to quality standard?
  Where is my refund?
 
 
 
 

 
 
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Online Support

Hotline: +84.903 420238

 
 
 

How can I be sure you will not share my information with anybody else?

I'm new to gemstones, do you have a buyer's guide I could follow?

Do you accept direct credit card payment?

How can I find what ring size fits me?

Do you have a standard procedure for the way you describe gem clarity?